Delete your account

You can delete your Scribble Green for Businesses account yourself at any time, in the SG Business app or on this website. It takes a minute and can't be undone.

In the SG Business app

Open the app and sign in.
Go to More → Settings → Delete account.
Read what happens, tick the box and tap Delete my account.
Confirm with your password, or with a code we email you.

On the website

Sign in at business.scribblegreen.com.
Go to Settings → Your profile → Delete your account.
Confirm with your password, or with a code we email you.

Signed up with Google? Choose the emailed code.

Before you delete

You own a workspace with other people in it? Make one of them the owner first, in Settings → Team. Until then we can't delete your account, so the business isn't left without an owner.
You're the only one in a workspace? It closes with your account, and its products (CRM, ERP, academy, website and shop) are switched off. Withdraw any money left in its Balance, tax wallet or US dollar account first, and wait for any payment still going through. We can't delete your account while money is in it.
In someone else's workspace? You simply leave it. The rest of the team keeps working.

What we delete

Your login: name, email address and password
Every signed-in device, in the app and on the website (you're signed out everywhere)
Phones registered for notifications
Your place in every workspace, and invitations sent to you
Telegram and WhatsApp chats linked to your assistant
Workspace email forwarded to your address, sign-in codes and newsletter sign-up
Your name in workspace activity logs (it shows as “Deleted user”)

This happens straight away. Older copies in our backups go as those backups expire.

What we keep

Money records: transactions, invoices, payments, payouts, tax and plan or domain bills. Nigerian tax and anti-money-laundering law requires us to keep them, usually for at least six years.

They stay with the business they belong to, no longer tied to your name or login, and are only used for legal, tax and audit needs.

A workspace's own content (customers, CRM records, reports, courses, website posts) belongs to the business. When the workspace closes it is switched off; email us to have it erased too.

Can't sign in, or need help?

Email hello@scribblegreen.com from the address on your account and ask us to delete it. We'll confirm it's you, then reply within 30 days (usually much sooner).